Recently we had a promotional discount that wasn't working properly in our system and it caused what appeared to be 'shortages' of inventory. We apologize for any inconvenience this may have cause you. If you were unable to process your order online, please call us so that we may complete it for you.

PLEASE CALL US IF YOU EXPERIENCE ANY DIFFICULTY IN ORDERING
1-855-242-3224

TERMS AND CONDITIONS

Terms and Conditions:

Delivery:
Free delivery is provided under the following conditions:
To help keep our costs some of the lowest in the area, we must charge a $10 fee if your order is less than $50.00.

Cancellations:
A full refund will be given for all cancellations received within a two weeks out from the delivery date, less a $10 fee. Less than two weeks and there will be NO refunds as inventory will have been tied up and we will have potentially lost the ability to rent it again.

Your Responsibility of the Rental Merchandise:
We ask that you take care of it as if it were your own. You are FULLY responsible for the items while they are in your care. Merchandise that is stolen, lost, damaged, misplaced, etc, you will be REQUIRED to pay the full replacement cost of the item(s) and your card will be charged accordingly. Equipment must be returned in operable condition, normal wear and tear excepted. While we know it’s not a perfect world, and things will sometimes break, we just ask that you use common sense. We ask with Umbrellas, that you lower them when un-attended. In the event of high winds 20 m.p.h. and above we will NOT set up umbrellas for safety concerns and we ask that you do likewise. REMEMBER, UMBRELLAS ARE FOR SHADE, NOT WIND RESISTANCE. When raising an umbrella, you might need to ‘fluff’ it, as the folds will sometimes wrap around and if you try and ‘man-handle’ and FORCE the umbrella up, you run the risk of damaging the ‘cage’ of the umbrella and that’s $75.00 to replace the cage.

*Daily set-up and Take Down Service
For 2017 we are setting up barring thunderstorms or lightening or extreme high winds. Remember folks umbrellas can be a dangerous flying projectile and we have liability, not you.

If due to inclement weather, we are not able to set up your umbrella for you, you will be given a pro-rated refund of that day’s service. Daily Set-up is NOT included on the check-in date, as check-in’s are typically late, and take down service begins at 5 p.m. Umbrella rental is required for this service. Set-up and Take-Down also means rental items are stored with us until the next day’s use. Any other items that you may have rented will be at your rental unit the day of check- in. With use of this service we will contact you to establish a ‘point of set-up’ that is convenient for you, typically within 25 yards of the public beach walkway or your private walkway. During high winds, you will probably find your umbrella lowered for safety, however, umbrellas are very easy to raise. We do ask that if you leave the beach, to please lower your umbrella for safety purposes. Set-up and take down for chairs are available, but you must have the umbrella service for the chair rate to apply. MUST HAVE WEATHER PLAN TO QUALIFY FOR REFUNDS.

Management reserves the right to not set up even if not raining due to forecasting by weather service and conditions. For example, if it’s thundering outside, I will for safety reasons not endanger my staff by installing a lightning rod.

Effective 2017, The Town Council of Sunset Beach has enacted TIME RESTRICTIONS on which ANYONE can place canopies on the beach. The approved time is 7 a.m. Which means this will create an undue stress not just on all the canopy companies but private people as well. The ‘up’ times are now designated to be completed by 10 a.m. instead of our typical 9 a.m.

Setup and Take Down Refunds for Chairs and Umbrellas:

Refunds on Set-up and Take Down Service
Management reserves the right to not set up even if not raining due to forecasting by weather service and conditions. For example, if it’s thundering outside, we will for safety reasons not endanger our staff by installing a lightning rod, I would prefer to refund your money for that day’s ‘service’, NOT THE PRODUCT RENTAL. Please understand it’s no more different than renting a car, you might let the car sit for two days and not drive it, but you are still paying for the car, driven or not. Same thing applies to rental items. YOU MUST HAVE THE WEATHER PROTECTION PLAN TO QUALIFY FOR REFUNDS.

Instructions for Gas Grills and Charcoal Grills:

Gas Grills

Please use only in a well ventilated area and in accordance with the local ordinances and laws regarding the use thereof.

1. Open hood, turn gas on at tank, turn and press burner and press igniter, unit may take 2 to 3 seconds to ignite depending on wind conditions.
2. If unit does not ignite, please leave hood open and wait 2 minutes or more to allow gas to dissipate, and attempt to relight again.
3. AT NO TIME SHOULD THE HOOD EVER BE CLOSED DURING THE LIGHTING PROCESS.
4. When through grilling, be sure to turn all burner knobs to the off position and turn the gas tank valve clockwise to turn off.
5. Follow all manufacturer’s instructions in the lighting and care.
6. Do NOT leave grill un-attended for any reason.
7. Do not use on the beach, it is against the law.

Charcoal Grills

1. Use only in a well ventilated area and in accordance with the local ordinances and laws regarding the use thereof.
2. Use only charcoal or other approved items for a charcoal grill, i.e. wood chunks if smoking meats and such.
3. Use only approved fuels for lighting the charcoal, DO NOT USE GAS!
4. Do NOT dispose of ashes in the trash, let ashes accumulate until cool or overnight.
5. Do NOT leave grill un-attended for any reason.
6. Do not use on the beach, it is against the law.

These Instructions are also in the full keeping of the Terms and Conditions and the full liability waiver.

Kayaks:
While kayaking is a wonderful and enjoyable experience, you are encouraged to use caution. Kayaking in the waterway is pleasurable probably more-so than the ocean as you have calmer waters. If you are inexperienced in kayaking, it is suggested you stay in calmer waters, i.e. the backwaters of the waterway, or canals. Riding ocean waves and such takes skill and it’s a learning experience with the probability of wipe-outs occurring riding waves in, and even when you learn how to do it properly, you will still have an unpleasant experience once in awhile. Just a rule to remember, ALWAYS have your lifevest on, and in the waterway, steer into waves (wakes) created by boats. If you tip over, don’t panic. It sometimes happens. It is suggested you visit some websites with videos to get the ‘basics’ of proper kayaking as we too want you to have a fun and enjoyable experience but more importantly, a SAFE one.

Linens:
We provide quality grade linens for your stay and ask that you use them in the same fashion as if you owned them. We have our linens commercially cleaned and wrapped for sanitary purposes at their location. If you receive linens that are stained, please let us know and we’ll issue you a replacement set as soon as possible. We try to avert this from happening at all, but we are human and sometimes a set or two will slip past our eyes.

Notice: Failure, refusal, or neglect to return the rented property within 72 hours after the agreed rental period has expired, or the presenting of false, fictitious or misleading identification to Sandlappers Beach Supplies, shall be prima facie evidence of an intention to commit larceny.

Cabana Conditions:
WINDS SUSTAINED AT 15 to 16 MPH and above or GUSTING OF WINDS HIGHER THAN 15 MPH WILL RESULT IN THE CANOPY BEING TAKEN DOWN. INCLEMENT WEATHER WILL ALSO RESULT IN CANOPY'S TAKEN DOWN. Style or color of canopy may vary but all are the same 10X10 size Most storms and such generally just blow in and out quickly, however we do have to err on the side of safety and caution. The town of Sunset Beach has an ordinance that states canopies are to be taken down at 17 mph and we have to be PRO-ACTIVE when it comes to winds. Winds can change on a moments notice and we sometimes will take down what you may think may be too early but we live here and know that when winds gradually build throughout the morning and when we see them moving from 8 mph at 8 a.m. to 14 mph by noontime and the forecast is for them to be 16 plus mph by 1 p.m. then we will take down early. Canopy REFUNDS are as follows: YOU MUST HAVE THE WEATHER PROTECTION PLAN TO QUALIFY FOR REFUNDS. Service for Setup and Take Down is $90.00 (Product rental is $160/'wk) and ONLY the service days are refundable at the pro-rated rate of $15.00 There are no refunds on product rental. This is a 6 day service and begins the day after checkin Valued customers. Please understand that canopys are made for shade and not wind resistance. On the morning of setups we take wind readings on the beach and have the most accurate wind speeds. We ALWAYS RESERVE THE RIGHT TO DELAY SETUP based upon wind speed and wind speed forecast by the National Weather Service and other tools. If the winds are above 11 mph we do no set up canopy's. We do this because it's dangerous to our workers to attempt to set up canopy's with high winds blowing. Once the winds are at an acceptable level then we will set up canopy's. However, depending upon the time of the day, we reserve the right to not set up at all. Many factors go into making our decision, such as wind speeds, the amount of time necessary to setup and complete all the canopy setups as well as the time of day. The rental day is from 9 a.m. to 5 p.m. (although we are on the beach at 6 a.m. setting up), if we are unable to set canopys completely up by 1 p.m. you will be refunded if you chose the Weather Protection Plan. This is not a perfect world. This is our business. Our liability. Our equipment. We do realize our competitors have their own policies and while they may set up in high winds. We will ALWAYS err on the side of caution and safety first. Because our competitor's set up in high winds doesn't mean that we will. You, our guests, your safety will come first. We have seen canopys' collapse on folks sitting underneath them. So please understand, we will do all we can as quickly as possible, and when we set up, some will be first, some will be last, so patience is appreciated. We felt we needed to disclose more information to you, our customers because so many wonder why we don't set up, or wonder why we take down early, etc. This serves as an explanation as to why. Trust us, this is our job and our livelihood. If we don't set up, we have to refund you that day's service and we're in the business to make money, not return it, so we keep a constant vigil on the weather. You should appreciate this because if we don't and we lose many canopy's the day before during a storm, then you lose the chance on having any canopy the next day, and I'm sure you don't want that. We ask your understanding in what it is we do so that we may provide you with a pleasant experience in knowing beforehand what to expect. We know many of you won't be happy when we tear down early and we don't make apologies for things outside of our control. We encourage you to rent umbrellas if you feel that a canopy might not be in your best interest as umbrellas can take a bit more of a beating than a canopy can.

The undersigned, for myself, my personal representative, heirs, next of kin, successors and assigns, do:

(a) I do hereby release, waive, discharge and covenant not to sue Sandlappers Beach, Supplies, LLC, herein referred to as SBS, it’s officers, registered agents and officials. Furthermore you RELEASE SBS for any and all damages for bodily injury, death or damage to property.

(b) Hereby agree to indemnity and save and hold harmless the releases and each of them from any loss, and liability damage.

(c) The undersigned expressly acknowledges and agrees that some of the rental items are dangerous, i.e. gas grills and charcoal grills, and can involve the risk of serious injury and/or death and/or property damage. The undersigned further expressly agrees that the foregoing release, waiver, and indemnity agreement is intended to be as broad and inclusive as is permitted by the law of the Province or State in which the rental is conducted and that is any portion thereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full force and effect.

(d) Hereby assume all responsibility for and risk of bodily injury, death or property damage due to the negligence of releases or otherwise while in or upon the rental area and/or while operating or riding on or for any purpose participating in the rental.

(e) Hereby agree to fully reimburse SBS for all loss or damage, other than reasonable wear, resulting to/from the rental equipment I am provided, including the loss of rental income incurred by said loss or damage and attorney’s fees resulting from collection damages and lost rental income..

LEASE AGREEMENT

1. Leasee agrees to pay the rental rate specified for each item leased hereunder for each time period or fraction thereof that the rental property is charged to the possession of the Leasee.

2. Leasee agrees to pay rental charges in advance.

3. Leasee agrees to return the rental property of SBS immediately upon termination of this contract in the same condition in which property was received, normal wear and tear excepted.

4. Leasee agrees to immediately cease using any rental property if property is found to be unsafe or in disrepair. Leasee shall notify SBS immediately in either such case, and SBS agrees to replace the rented property with similar property in good working condition with reasonable dispatch. Rentals and other charges under this lease shall continue at all times pending such replacement and thereafter, in accordance with the terms of this lease.

5. Leasee agrees to pay all cleaning, repair and replacement charges on any rented property which is required upon it’s return to SBS.

6. Leasee agrees to pay SBS in full for all loss or damage to the rented property whether such loss is caused by theft of the rented property, or by reason of accident, or by careless or abusive use, or any other reason.

7. Leasee agrees to hold harmless and indemnify SBS and it’s owners, agents, and employee’s for any injury, loss or damage to any person or property, related to the use of this property. Leasee accepts full responsibility for any and all such damage and or injury that may result.

8. SBS makes no warranties of safety for use, merchantability, fitness for a particular purpose or any other warranty, expressed or implied with relation to the rented property.

9. ALL CHAIRS HAVE A WEIGHT CAPACITY OF 250LBS. exceeding this can bend the frames or tear the fabric, while normal wear and tear is expected and accepted by SBS, you are responsible for the cost to repair or replace any item.

Backpack Chair replacement: $50.00
High Back Chair Replacement: $200.00
Umbrella Replacement: $175.00
Cage Replacement on Umb.: $75.00
Single Kayak Replacement: $400.00
Tandem Kayak Replacement: $550.00
Paddleboard Replacement $500.00
Linens: Linen Shortages are charged as follows:
Towels $15.00 ea.
Any Size Sheet Set: $25.00 ea. piece
Wash cloths and Kitchen cloths: $5.00 ea.
Please be sure all are put in the laundry bag before departure.